Terms of service

Terms of Service

Effective Date: 24/7/2026

Welcome to YUMA. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

YUMA is an online retailer offering cosmetics, perfumes, fashion accessories, and clothing.

For customer support, please contact:

Email: yumatdshop@gmail.com

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You are legally capable of entering into binding contracts under applicable law.

3. Products

We make every effort to display products, colours, packaging, and descriptions accurately.

However:

  • Product colours may vary depending on your device or monitor.

  • Product packaging may differ slightly from the images shown.

  • Availability is subject to stock levels.

We reserve the right to discontinue any product without prior notice.

4. Pricing

All prices are displayed in United Arab Emirates Dirhams (AED) unless otherwise stated.

Prices include applicable VAT where required by UAE law.

We reserve the right to modify prices at any time without prior notice.

If a pricing error occurs, we reserve the right to cancel or refuse the affected order and issue a full refund.

5. Orders

Submitting an order does not guarantee acceptance.

Orders become binding only after we have confirmed them and dispatched the products.

We reserve the right to:

  • refuse or cancel any order;

  • limit quantities purchased;

  • request additional verification before processing.

6. Payment

We accept approved payment methods displayed during checkout.

All payments are processed securely through third-party payment providers.

We do not store your full payment card information.

7. Shipping

Delivery times are estimates only and may vary due to circumstances beyond our control.

Customers are responsible for providing accurate delivery information.

Additional delivery charges may apply for remote areas.

Risk of loss transfers to the customer upon successful delivery.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review the policy before making a purchase.

9. Intellectual Property

All content on this website, including but not limited to:

  • logos;

  • product images;

  • graphics;

  • text;

  • designs;

  • trademarks;

  • software;

is the property of YUMA or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or exploit any content without our prior written permission.

10. Acceptable Use

You agree not to:

  • violate any applicable laws;

  • interfere with website security;

  • attempt unauthorized access;

  • upload malicious software;

  • impersonate another person;

  • misuse the website or its services.

We reserve the right to suspend or terminate access for violations.

11. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activities carried out under your account.

Please notify us immediately of any unauthorized use.

12. Limitation of Liability

To the maximum extent permitted by law, [Store Name] shall not be liable for:

  • indirect or consequential damages;

  • loss of profits;

  • business interruption;

  • loss of data;

  • delays caused by third parties;

  • events beyond our reasonable control.

Our total liability shall not exceed the amount paid for the relevant order.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

13. Product Information

Customers are responsible for reviewing ingredient lists and product descriptions before purchase.

If you have allergies or sensitivities, please consult the ingredient information provided by the manufacturer.

We are not responsible for allergic reactions or misuse of products.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of your personal information as described therein.

15. Force Majeure

We shall not be liable for any failure or delay resulting from events beyond our reasonable control, including natural disasters, governmental actions, internet outages, strikes, pandemics, transportation disruptions, or other force majeure events.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates, unless otherwise required by applicable law.

17. Changes to These Terms

We reserve the right to amend these Terms at any time.

Updated versions will be published on this website with the revised Effective Date.

Continued use of the website after changes constitutes acceptance of the revised Terms.

18. Contact Us

For questions regarding these Terms of Service, please contact us:

Email: yumatdshop@gmail.com

Business Hours: Sunday–Thursday, 9:00 AM – 6:00 PM (GST)