Shipping Policy

Effective Date: 24/7/2026

At YUMA, we are committed to delivering your orders safely and efficiently. Please review our shipping information below.

1. Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed during weekends, public holidays, or promotional periods may require additional processing time.

• Once your order has been shipped, you will receive a confirmation email or message with tracking details.

2. International Shipping

We offer international shipping to selected countries.

Delivery times are estimated from the date your order is dispatched:

Standard International Shipping

• Estimated delivery time: 7–14 business days

Express International Shipping

• Estimated delivery time: 5–8 business days

Please note that delivery times may vary depending on the destination country, customs procedures, local courier services, and circumstances outside our control.

3. Shipping Fees

Shipping fees are calculated at checkout based on:

• Delivery destination

• Shipping method selected

• Order weight and size

Any applicable shipping promotions or free shipping offers will be displayed during checkout.

4. Customs, Duties & Taxes

International customers are responsible for any customs duties, import taxes, VAT, or clearance fees imposed by their destination country.

Customs delays are outside of our control and may affect estimated delivery times.

5. Order Tracking

Once your order has been shipped, tracking information will be provided via email or SMS.

Customers may use the tracking number to monitor the progress of their shipment.

6. Delivery Information

Customers are responsible for providing accurate delivery details, including:

• Full name

• Complete shipping address

• Postal code (if applicable)

• Contact number

We are not responsible for delays caused by incorrect or incomplete address information.

7. Delayed or Lost Orders

Although we work with reliable shipping partners, delays may occur due to:

• Customs inspections

• Weather conditions

• Public holidays

• Courier delays

• Incorrect delivery information

If your order has not arrived within the expected delivery timeframe, please contact our customer support team.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Order number

• Photos of the item

• Photos of the packaging

We will review your request and provide an appropriate solution.

9. Contact Us

For shipping inquiries, please contact:

Email: Yumatdshop@gmail.com